Manage Your Service Operations in One Place
ServiceFlow helps service businesses manage customers, work orders, technicians, maintenance contracts, and billing with a powerful and easy-to-use platform.
Increase Productivity
Streamline operations and reduce manual work.
Improve Customer Satisfaction
Deliver faster and better service.
Reduce Operational Costs
Optimize resources and prevent downtime.
Grow Your Business
Scale your service operations as your team grows.
Everything You Need to Run Your Service Business
From service requests to invoices, ServiceFlow provides all the tools you need to manage your field operations efficiently.
Service Requests
Capture and manage customer requests easily with priority classification and seamless work-order conversion.
Work Orders
Assign, schedule, and track jobs with full state transitions, work logs, and completion verification.
Customer Management
Keep customer profiles, service addresses, and contact points organized in one secure place.
Equipment Tracking
Manage customer machinery, serial numbers, warranty dates, location records, and maintenance logs.
Maintenance Contracts
Automate recurring maintenance schedules, prevent equipment downtime, and retain service agreements.
Technician Management
Manage job assignments, weekly availability schedules, workloads, and real-time technician utilization.
Scheduling & Dispatch
Coordinate technicians and on-site visits with calendar-based scheduling and conflict prevention.
Estimates & Invoicing
Generate estimates, convert them directly into customer invoices upon approval, and track sent statuses.
Payments
Track payment records, multiple payment methods, partial payments, and outstanding invoice balances.
Reports & Operational Analytics
Understand business performance with real-time KPI metrics for open requests, active work orders, technician availability, and revenue collection.
How ServiceFlow Works
Designed to get your entire service team coordinated without complicated training or lengthy setups.
Create Your Workspace
Set up your organization, configure branch locations, and invite your team members with role-based access.
Manage Your Operations
Handle customer profiles, service requests, technician assignments, and dispatch schedules with zero friction.
Track and Grow
Monitor job completion, automate preventive maintenance, issue invoices, and track payments to scale your business.
Built for Service & Maintenance Businesses
Tailored workflows built specifically for the day-to-day realities of field service and maintenance teams.
AC & Refrigeration Maintenance
Coordinate seasonal inspections, refrigerant leak checks, compressor replacements, and cooling performance contracts.
Electrical & Equipment Repair
Manage urgent diagnostic calls, circuit breaker audits, machinery repairs, safety certifications, and emergency dispatches.
Field Service Providers
Dispatch mobile field technicians with clarity on location, customer history, required parts, and on-site job scopes.
Commercial Maintenance Teams
Fulfill multi-facility service level agreements (SLAs), tenant service tickets, and scheduled preventive upkeep.
Small and Medium-Sized Service Businesses
Replace disjointed paper records, text messages, and messy spreadsheets with a professional operations portal that gives your team total visibility.
Plans Designed for Every Team Size
ServiceFlow is 100% free and open-source to self-host on your own infrastructure. This web instance is an interactive live demo to explore every feature with zero license fees.
For small service teams getting started
- Recommended for up to 3 technicians
- Customer & equipment tracking
- Service request conversion
- Work orders & dispatch
- Community documentation & guides
For expanding field service and maintenance businesses
- Optimized for up to 15 technicians
- Everything in Starter
- Maintenance contracts & recurring schedules
- Estimates, invoicing & payments
- Weekly technician availability
- Full technician mobile workspace portal
For multi-branch and commercial service contractors
- Unlimited technicians & branches
- Everything in Professional
- Multi-branch tenant data isolation
- Advanced operational analytics & reporting
- Zero vendor lock-in • Modify any feature
100% Free Self-Hosted • Live Demo Online
The online version is provided as a live demonstration environment. All plans are completely free to self-host and customize on your own infrastructure with zero license or per-seat costs.
Bringing Service Operations Together in One Centralized System
ServiceFlow brings your service operations together in one place, helping teams coordinate work, maintain equipment, manage customer relationships, and keep track of billing.
Centralized Operations
Connect dispatchers, managers, and field staff around a single source of truth.
Improved Visibility
Monitor real-time progress from incoming customer requests to job completion and sign-off.
Organized Scheduling
Eliminate dispatch bottlenecks and double-booking with technician availability calendars.
Scalable Workflows
Multi-tenant architecture engineered to scale smoothly from a single crew to multi-branch operations.
The ServiceFlow Lifecycle
Ready to Simplify Your Service Operations?
Bring your team, customers, and service workflows together with ServiceFlow.
Talk with Our Team
Have questions about how ServiceFlow fits your field service business? We are happy to demonstrate how our platform helps your team work faster.